Instead of mailing (they do not have online banking!) my mortgage payment, I drove to my Bank branch to make my monthly payment.The teller explained that they do not accept mortgage payments.
I explained that the payment would be received after the grace period. She argued that it was due on the first and I would have to mail it. I got it there on time and figured out how to get around their archaic computer system. I just have Sovereign Bank, (which has free online bill pay) send a check to them.
they are the worst bank! I also wanted to transfer $10,000 to the bank across the street.The teller told me there was a $5 check fee. I then asked how much it cost for cash.
She said nothing, I then asked for the cash.She responded, never mind and gave me a check for no charge.